Terms and conditions

Currency

All products and services are in Canadian dollars unless stated otherwise.

Cancellation Policy

OROTEA can cancel any product or service at any time for reasons such as product availability, pricing errors, or issues with your order. If your participation is affected by a cancellation, we will notify you in a timely manner. We also reserve the right to refuse or cancel your order if we suspect fraud or unauthorized activity.

Refund Policy

Unless stated otherwise, all purchases made from OROTEA are non-refundable, whether made directly on this site or through direct invoicing.